GVA Acuity 'Client Zone'

Client Zone Intranet and access

The Facilities Management 'Client Zone' allows both the supplier and client authorised access, via the intranet, to real-time information about the progress of booked jobs and services.

FM Supplier Intranet

Supplier Intranet gives authorised suppliers direct online access to information relating to their reactive and planned (PPM) jobs.

The system enables suppliers to access the information they require directly, eliminating the need to contact them by telephone, email or fax. Suppliers can check for new jobs from their current location, thereby reducing travelling time and improving response times and overall efficiency. Supplier Intranet also provides an instant view of supplier workload, with real time data for enhanced reporting.


  • Saves time and money
  • Improves supplier response times
  • Improves customer service
  • Accessible online from any location
  • Instant view of supplier workload
  • Real time data for enhanced reporting

Login to FM Supplier Intranet

FM Customer Intranet

Customer Intranet is a powerful intranet tool that enables users to raise and track service requests.Available 24 hours a day, this online access provides a single interface to Helpdesk improving the customer experience and providing real time status updates on active service desk tasks.


  • Instant communication with users
  • Improves customer service
  • Global access
  • Available 24/7
  • Reduces follow up calls to FM Service Desk
  • Reduces time on logging calls

Login to FM Customer Intranet
Dashboard reporting example
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